Customer care is an important part of after sales service. Great after sales service often translates into repeat sales. Satisfied customers are also more likely to refer your product or service to friends and colleagues if their after sales experience was a good one. An online help desk is a great way to let customers interact with you in a structured and tracecable manner concerning their product or service related problems.

Our Ticket System is an easy to use but highly configurable help desk ticket support system component for our web development platform.

Feature list

• User Management
• User Groups
• User Agreement
• Rites Manager
• Ticket Categories
• Ticket/User Assignement
• CSS Editor
• Database Maintenance
• Highlight new and altered tickets
• Email notification
• BBCode, CMS editor, or plain text editor
• Search

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